Frequently Asked Questions
General Information
We are located in the Miramar neighborhood of San Juan, Puerto Rico, just minutes from the Condado Lagoon, Old San Juan, and the Puerto Rico Convention Center. Our address is 606 Ponce de León Ave., San Juan, PR 00907.
No. Puerto Rico is part of the United States, which means that U.S. citizens and permanent residents do not need a passport to visit. Traveling here is as easy as flying to any other U.S. destination, with no customs, no international travel requirements, and no currency exchange needed. Just bring your valid state-issued photo ID. We’re thrilled to also welcome international visitors presenting a valid passport and, if applicable, a visa or ESTA authorization in accordance with U.S. entry requirements.
Yes. Hotel Miramar is approximately 10 minutes by car from Old San Juan and easily accessible by rideshare or taxi.
The hotel is about 15 minutes from Luis Muñoz Marín International Airport (SJU), depending on traffic.
Check-in is at 3:00 PM, and check-out is at 11:00 AM.
Yes, self-parking is available for a $19.00 daily fee.
Early check-in and late check-out are subject to availability. Please contact the front desk in advance by calling 787-977-1000 or at check-in to check availability and applicable fees.
Amenities & Services
Yes, self-parking is available for a $19.00 daily fee.
Yes, complimentary high-speed Wi-Fi is available in all guest rooms and public areas.
We do have a gym on our property.
Hotel Miramar offers a boutique-style experience with personalized service, a quieter atmosphere, and a central city location—ideal for travelers who want to explore San Juan beyond the resort areas.
Yes, daily housekeeping service is provided unless otherwise requested.
Food & Beverage
Yes. M Café & Bar, our inviting lobby café serves up simple-yet-satisfying breakfast options to savor on-site or take along without skipping a beat.
Breakfast is not included in the room rate, but guests can enjoy breakfast options available at M Café & Bar located in the lobby area. (Breakfast will be open by mid-June)
Rooms & Accessibility
Yes, Hotel Miramar is a 100% smoke-free property.
Yes, we have accessible rooms available. Please contact us directly by calling 787-977-1000 to ensure availability and proper arrangements.
Reservations & Policies
Guests must cancel 72 hours prior to arrival date. Cancellations within 72 hours will be charged for one night room and tax. Please review the terms before confirming your booking or contact us for assistance.
Tech Service Charge – 4% of Rate and Resy System Surcharge $5.00 per reservation.
While we love pets, only service animals are permitted on property.
We accept all major credit cards. Cash is not accepted for room charges.
Exploring San Juan
The nearest beach is less than 10 minutes walking. Condado Beach and Isla Verde Beach are both popular nearby options.
We can refer to a vendor to help arrange tours or activities.
Business Traveler
Absolutely. Hotel Miramar is popular with business travelers due to its central location, quiet atmosphere, and proximity to the Puerto Rico Convention Center and financial districts.
The hotel is approximately 5–7 minutes by car from the Puerto Rico Convention Center.
Yes. Complimentary high-speed Wi-Fi is available throughout the hotel, making it suitable for remote work and business stays.
Yes. Many business travelers choose Hotel Miramar for its more relaxed and less tourist-heavy environment compared to beachfront Condado hotels.
Small Groups & Extended Stays
Yes. Hotel Miramar works well for small corporate groups, wedding guests, and social groups looking for a centrally located hotel without the scale of a large resort.
Yes. The hotel can accommodate small group room blocks, subject to availability. Group inquiries are encouraged to contact the hotel directly for customized options.
Yes. Its location, neighborhood feel, and easy access to dining and transportation make it a strong option for extended stays and repeat business travelers.